ClockIt vs When I Work (2026)
Attendance included against attendance sold as an add-on.
Pricing and review data verified 2026-08-24 · Sourced from Capterra
The verdict
When I Work wins if scheduling is the whole problem. ClockIt wins on total cost once the time clock is added, and on biometric hardware support.
No credit card required · ClockIt is one of the products compared here, and we say plainly below where When I Work is the better choice.
At a glance
| ClockIt | When I Work | |
|---|---|---|
| Capterra rating | 4.6 (135) | 4.5 (1,300) |
| Starting price | $2.99 Per User, Per Month | $2.5 Per User, Per Month |
| Free plan | Free version available | No |
| Best for | Teams of 10–100 that want a physical clock on the wall as well as an app, without a per-site hardware contract. | Shift teams whose main pain is building and communicating the schedule. |
| Not for | Freelancers billing hours to clients — a solo timer does that job with less setup. | Buyers who want attendance included rather than priced as a second module. |
Feature comparison
| Feature | ClockIt | When I Work |
|---|---|---|
| Free plan | Yes | — |
| Time clock / punch in | Yes | Add-onPriced as a separate module |
| Shared kiosk mode | Yes | Yes |
| Biometric hardware | Yes | No |
| GPS tracking | Yes | Yes |
| Geofencing | Yes | Yes |
| Shift scheduling | Yes | Yes |
| Shift swaps | Yes | Yes |
| PTO / leave management | Yes | Yes |
| Overtime rules | Yes | Yes |
| Payroll export | Yes | Yes |
| Offline mode | — | — |
| API access | Yes | — |
“—” means we could not verify that feature for that product, not that it is missing.
What users actually say
The highest-rated and most critical review we found for each product, quoted verbatim.
ClockIt 4.6 / 5 from 135 Capterra reviews
“Great time punch application”
We really liked that the free version allows for accurate time tracking for those on a budget. Looking at the paid versions you get some serious value for your money. The user interface is smooth and allows for lots of different reporting.
Dylan M., Head of Office Administration · Hospital & Health Care · March 23, 2026 · Capterra
“Good, for 14 days”
The process of adding an employee, it would be better to be able to send invitations.
Mostafa Y., Editor-in-Chief · Media Production · October 29, 2024 · Capterra
When I Work 4.5 / 5 from 1,300 Capterra reviews
“Love WIW and It's Ease of Use”
I really appreciate the flexibility in how you can view the schedule, especially after it’s been published. The ability to set recurring availability is a huge plus. It’s also very user-friendly when it comes to moving and editing shifts. The planning and organizational features make it easy to build and compare different schedule layouts. I like that employees can drop or split shifts, and the chat feature is very helpful for communication. Being able to add comments, lunches, and other notes directly onto shifts is another great feature too. Overall, it’s a very functional and intuitive system.
Mallory S., Clinical Operations Manager · Hospital & Health Care · February 12, 2026 · Capterra
“Wasnt fit for the job I needed”
There were some frustrating technical issues when the application tried to capture my location using celular data, neglecting the main purpose of the application to manage my job.
Soren M., Coach · Entertainment · December 26, 2025 · Capterra
A closer look
ClockIt
ClockIt is an employee time clock and attendance platform that pairs a web and mobile app with physical biometric terminals. It is one of the few products in this category that talks to fingerprint and face terminals directly over the ZKTeco ADMS push protocol, so punches from a wall-mounted device land in the same timesheet as mobile and kiosk punches. Scheduling, leave, overtime rules and payroll-ready exports are included rather than tiered, and there is a free plan you can start on without talking to sales.
Strengths
- Works with ZKTeco and eSSL biometric terminals over ADMS — most competitors are software-only
- Scheduling, PTO and overtime rules included rather than gated behind a higher tier
- Free plan, self-serve signup, no demo call required
Limitations
- Smaller review base than the category leaders
- Not built for client billing or invoicing workflows
Available on: Web, Android, iPhone/iPad · Support: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
When I Work
When I Work is built around getting a schedule out and keeping a team informed about it — availability, swaps, notifications and messaging are the core. Attendance is a separate time-clock module, which means the advertised per-user price is not what an employer needing both will actually pay. For teams whose problem really is scheduling rather than time theft, it is a clean fit.
Strengths
- Very approachable scheduling and shift communication
- Low advertised per-user entry price
- Reliable mobile experience for staff
Limitations
- Time clock is priced as an add-on to scheduling
- No biometric hardware support
Available on: Web, Android, iPhone/iPad · Support: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Common questions
Is ClockIt or When I Work cheaper?
ClockIt starts at $2.99 Per User, Per Month. When I Work starts at $2.5 Per User, Per Month. Compare the total for the modules you actually need rather than the headline seat price — several products in this category price the time clock separately from scheduling.
Which has better reviews, ClockIt or When I Work?
On Capterra, ClockIt rates 4.6 from 135 reviews and When I Work rates 4.5 from 1,300 reviews, captured 2026-08-24. Ratings across this category cluster tightly, so review volume tells you more about maturity than quality.
Do ClockIt or When I Work support biometric time clocks?
ClockIt: yes. When I Work: no. ClockIt connects directly to ZKTeco and eSSL fingerprint and face terminals over the ADMS push protocol, so hardware punches land in the same timesheet as app and kiosk punches.
Try ClockIt alongside your shortlist
No credit card required · Free plan available